Breakdown
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Breakdown cover
Please see the emergency breakdown contact details and further information regarding what cover is provided below.
For policies that started AFTER 1st January 2025:
UK 24-Hour Emergency Helpline:
01206 812 730EUROPEAN 24-Hour Emergency Helpline (If included in your policy):
00 44 1206 812 730Text messaging is available if you are deaf, hard of hearing or have speech difficulties. Please text the word ‘breakdown’ to: 07537 404 890
Please have this information ready for the rescue co-ordinator:
- Your telephone number
- Your policy number and vehicle registration
- What has happened to your vehicle
- Where you are (postcode, GPS coordinates, or What3Words)
View full Policy wording 
For policies that started BEFORE 1st January 2025:
To quickly request breakdown assistance online
CLICK HEREUK 24-Hour Emergency Helpline:
03301 235 441EUROPEAN 24-Hour Emergency Helpline (If included in your policy):
00 44 1737 334 433Text messaging is available if you are deaf, hard of hearing or have speech difficulties. Please text the word ‘breakdown’ to: 07624 808 266
You should have the following information available when making a claim:
- Your vehicle’s registration number;
- Your name, home postcode and contact details;
- Your policy number;
- The make, model and colour of the vehicle;
- The location of the vehicle;
- An idea of what the problem is;
- An SOS box or marker post number (if this applies).
View full Policy wording
