Send Us Your Documents

If we have applied a 2nd car No Claims Discount (also referred to as an Introductory Discount) to your policy and request proof, please supply a copy of the other vehicle policy schedule showing your current No Claims Discount entitlement or a letter from your insurer confirming the amount of No Claims Discount you are currently earning.

Have a question regarding your No Claims Discount? Please speak with a member of our customer service team on: 01708 925 059

If we have applied a Company Car discount to your policy and request proof, please ensure that you provide a Company Car experience letter from your employer which must include the following:

• On company headed paper
• To and From dates
• Any claims information
• Confirmation of sole use of the car including private use

Have a question regarding your No Claims Discount? Please speak with a member of our customer service team on: 01708 925 059

Although optional, if you are sending in documents for Agreed Value, we require six photographs of the insured car which must include the following:

• Front (must show registration number)
• Rear (must show registration number)
• Each side
• Interior
• Engine Bay

Please send your photographs along with a completed Agreed Value form if required using one of the methods below. Please read and follow the instructions on the Agreed Value form.

If proof of your address is requested by your insurer please send either of the following to us:

A bank letter – dated within the last 3 months
Or
A utility bill – dated within the last 3 months

If we have requested that you share your driving licence details, please use the link https://www.gov.uk/view-driving-licence to get started. Using this link will provide you a ‘check code’ which allows us to validate your licence this will be valid for 21 days. Once you are ready to send your copies and/or your driving licence ‘check code’, please email directly to: customer.care@grove-dean.co.uk or alternatively use the information at the bottom of the page to post or fax.

REMEMBER: It is a legal requirement that your driving licence shows your current address. Should you need to update your details, this will need to be changed at the DVLA. You will need to send copies of the photo card licence and ‘check code’ for ALL drivers.

If you hold a Northern Ireland, EU, International or photo-card (pre 1998) driving licence, please CLICK HERE for further information

If proof of garage parking is requested please provide two photographs.

One needs to show your vehicle in your garage and the other needs to show the garage is at your home address.